Tuesday, April 21, 2009

Customer Privacy My BUTT!

Today I had a mental list of things that I wanted to accomplish. As you read in a previous post some butt wipe got my credit card number and subscribed to Netflix. So I followed up today with Nflx. I ask if they had come up with any info on the offender. I was told that they could not give me that information. If I wanted it I would have to get a subpoena. I ask the young lady in as calm a way as I could muster up, why was that. Her answer was privacy. That is when I started having mini strokes. I said, you mean this person can use a stolen c.c. number and your protecting their privacy!!!! Well yes she says. Now my left hand starts to tremor. I decided to go to my second question and see if the tremors would stop. So I said to her, the only way that I could find a number to call and report this fraud to you was to sign up for Nflx myself. I want that cancelled. So she looks up my account and says I can't find an account for you that was just opened only one from a few weeks ago. So being the detective I said is the address correct and my name name? So she looks and says yes it is. Then she proceeds to ask me if when I opened my account if I put in my c.c. number. To which I responded I was trying to get your phone number so that I could report to you that an unauthorized person was charging things to my c.c. account from Nflx. so no I did not put my credit card number in. Well then your account has not been validated. I said good. Just to confirm what I had heard earlier, I said but my name and address that was on the other account is correct, to which she said yes. O crap! Now I have to call the c.c. company and cancel this card out and get a new number, which I did immediately. So next step is to put a freeze on all of the credit bureaus. This should keep anyone from opening anything with our information. What a pain in the fanny.

Now for the damage control. This particular card is the one I use for my online payments. This means I have to get in touch with all of those business' and change my payment method. I am just going to tell them to send me a bill. Back to the good old checks. It is just doing it that is a pain.

My husband was attacked by a dog four years ago. The people from where the dog came from told their insurance company that it was not their dog. So the insurance company said that they would not pay, when I called and ask. I said it is their dog. Why don't you just send the local agent over there, he will see that is their dog. No this ass wipe guy says it is not our responsibility to do that it is yours. You prove it was there dog.

Well do you remember the old television commercial for some kind of butter product that said "It's not nice to fool Mother Nature". Well it's not good to piss me off either!
I told they guy from the insurance company I would see him in court. I took movies, got statements from others the dog had attacked and there were many, I even went to the animal control board and reported the nuisance dog. Nearly four years to the day the insurance company settled the claim. They did not admit to any wrong doing of course. I proved it was their dog. Poor dead dog.

That is it for today kids. Coming soon, my new mp3 player. Grammy is going techno.
And no I did not kill the dog. Animal Control did. The dog was deemed unfit to rehabilitate for adoption. I had to go identify the body.


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